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samsung led wallet cover not working

I purchased the s10+ on pre order and purchased the LED view wallet cover also at the same time. After I pulled these updates my LED cover started working again. I'm thinking about rolling back to a previous version, if I get time to try it this weekend, I will post results. Visit our Blog to catch up on the latest Community news, tips for your Samsung products and much more! So, there may be hope for you! I purchased the s10+ on pre order and purchased the LED view wallet cover also at the same time. My LED Icon app … This matches the location of NFC antenna on Galaxy S10. Compared to previous generations of LED Wallet cover, Galaxy S10 LED View cover does not introduce any new features, except the covered power button. I was reassured that they will push out an update which will add this feature again. So, there may be hope for you! Do you have a working solution? Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I have lost hope in Samsung accessories and very displeased with Samsung customer service. More . 29th May 2016, 03:47 PM | #5 Junior Member. Has this happened to anyone else? If you have a full-functioning LED cover, with all the correct settings (of course, otherwise your LED-cover would'nt have worked before) and you update your phone to Android Pie and the LED cover is not working anymore, then its not a setting that is not okay and its not the LED cover itself that is broken. When I put the cover on I get the notification "congratulations on your new cover" and the "LED icon editor" app also appears. Hopefully someone else comes up with a solution as this is currently a normal wallet cover which is not the reason I purchased it. I have messaged Samsung on twitter and live chat and they gave me loads of steps to follow with the final one being to factory reset my device. UK. - YouTube This might be connected, or it might not, but have a look at the following topics : Clear-View-Standing-Cover-problems-after-booting-the-S9, Clear-view-cover-stop-working-after-January-update-One-UI-2-0, When my S9's Clear View Standing Cover starts misbehaving I wipe the cache partition and that typically helps for some time : galaxy-s10-cache-partition. I had the same issue. Since then there was an update but it still didn't work. Press and hold the Power key past the model name screen. Open LED icon editor. To access the cover's settings, navigate to Apps and open LED icon editor. Does anyone know own why this is happening Submit to XDA Portal Quick Reply Reply. When “SAMSUNG” appears on the screen, release the Power key. When you place the LED cover on your phone, it will automatically install the necessary software, which will appear under Apps. Immediately after releasing the Power key, press and hold the Volume down key. if anyone wants to try it: Turn the device off. keep volume down pressed untili boot is complete. Unable to move apps between storage spaces. Thanks Meter: 0 . 06-01-2018 04:04 AM. The layout of Galaxy S10 LED View Cover (LED Wallet Cover) As shown below, the NFC antenna is located on the back (near center) of the cover. I don't know if its the same issue but gave it a go but still no luck. It does not react to anything anymore. To access the cover's settings, navigate to Apps and open LED icon editor. S10+ LED cover not working. This matches the location of NFC antenna on Galaxy S10. i am having the exact same problem on mine as well, no solution so far, After several contact with Samsung it was finally admitted that it was due to the update. I have just noticed something - if I put my phone in the case upside down it turns the phone off!!! Has this happened to anyone else? After updating Galaxy S9 or S9+ to Android Pie, some owners may find the Galaxy S9 LED wallet cover does not work properly or counter some other issues. Two phones died while plugged in. My LED Icon app is v2.2.37, which I don't think has changed. Amhow can I use the safe mode? Have the same problem. I want to toss my hat into the ring as I am too impacted. Please let me know how you get on. I must say I'm very disappointed that I have the 1tb version and bought the most expensive Samsung cover which has stopped working as a result of their update and now not getting any help regarding my problem. For almost all things we have a recall when a fault is identified and either replaced, refunded or exchanged. The thing that's annoying is that even though they understand its due to the update, they are not willing to take liability and replace the hardware. When you place the LED cover on your phone, it will automatically install the necessary software, which will appear under Apps. Problem is, the app seems to close itself after being open for awhile, which means I need to manually open it again everyone for it to work, which I feel defeats the entire purpose. If your LED cover is not recognized by Galaxy S9 or S9+, you may try (If one does not work, try the next one) : Led cover not working. I have since then bought another cover from amazon so don't know if the issue has been resolved. Is there an app related to this case, and if so, have you made sure that it is updated? keep volume down pressed untili boot is complete. Turn the device off. There was literally an update this morning so I may give it a go if I remember where I placed my cover, Yes  i have the same problem on my S9 pluss cellphone. Should I just buy a new case? The only thing I have not tried is a factory reset. Also, at the start the mood lighting only turned on when I placed my phone face down. Press and hold the Power key past the model name screen. keep volume down pressed untili boot is complete. After I pulled these updates my LED cover started working again. Purchased the led cover fo samsung galaxy 7 edge..all of a sudden it's not working. The LED cover was working perfectly until I did the update today. I got the LED Wallet case for my Galaxy s8+ about 5 months ago and when i did a system update on my phone, the LED notification screen on the phone case stopped working. I'm glad I'm not the only one and I received a similar verdict from Samsung after they made me try all these things. Is anyone else having the same issue and found a resolution yet? And how exactly can I send log files? After the January update, it has stopped working. If not, have you tried placing your phone in safe mode to see if there is an app conflict? Samsung Galaxy LED Flip Case, Cover Stopped Working. Compared to previous generations of LED Wallet cover, Galaxy S10 LED View cover does not introduce any new features, except the covered power button. I have messaged Samsung on twitter and live chat and they gave me loads of steps to follow with the final one being to factory reset my device. still less than a year (just). Problem 1: The LED cover is not recognized by the phone after Android Pie update. They then concluded that the update has made the cover stop working but have not provided me with a solution for this problem. Purchased the led cover fo samsung galaxy 7 edge..all of a sudden it's not working… Won't charge anymore. I got the LED Wallet case for my Galaxy s8+ about 5 months ago and when i did a system update on my phone, the LED notification screen on the phone case stopped working. Should I just buy a new case? They then concluded that the update has made the cover stop working but have not provided me … The layout of Galaxy S10 LED View Cover (LED Wallet Cover) As shown below, the NFC antenna is located on the back (near center) of the cover. Exact same issue for me. I even purchased my cover directly from Samsung which is even more frustrating that they are unwilling to help. I'm not clear what component did the trick. I would try and reach out to our Accessories support line for support, to see if there is anything that could be done. Open LED icon editor. I've purchased the LED cover, and it only seems to work when the app for it is open. Immediately after releasing the Power key, press and hold the Volume down key. After the January update, it has stopped working. Press and hold the Power key past the model name screen. Quote: Originally Posted by Mosuga. Cant find a way to fix it. Try this link to another post on this forum for same/similar issue but under different title...: S10+ led view cover no longer working after update. Google ARCore or Device Health Services might have done it but they don't sound related from their descriptions. Thanks for your response. Re: GALAXY S8 LED wallet case not working, Turn the device off. It detects themes when I place it in the holder but no digital display on cover. I haver tried rebooting in many different ways: with NFC on or off, in safe mode, with the cover on or with the cover off, but nothing helps. I'm not clear what component did the trick. EJFJCorp . How can I check if apps are updated ? Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. ” appears on the screen, release the Power key. They can be reached at 1-855-SAM-USA1 (726-8721). Immediately after releasing the Power key, press and hold the Volume down key. When “SAMSUNG” appears on the screen, release the Power key. I will try my local Samsung service centre when I get a chance too. seems like a common issue. I too am a UK user and I was initially contacted by the team because I am in the UK they couldn't help me.

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